The indicative standard delivery time is 7 working days from the day of treatment of confirmed order (the order processing is performed within 24 hours after receive the payment), Monday to Friday between 8am and 17h, except exceptional circumstances.
If the buyer had unusually note the absence of timely delivery indicated above, it should notify FIELD IN SEGUR immediately to enable it to address the problem in the shortest possible time, the execution of the order before then made at the latest within 30 days of the latter.
The presentation of the goods at the place and date specified by the buyer releases the seller from his obligation to deliver.
In the absence of the buyer at the presentation of the goods, to the extent possible and as appropriate:
The carrier will contact the buyer for a second delivery, provided that it has supplied a phone number that can reach in the day.
If the buyer has chosen to remove or have removed the goods in the cellars of the seller, it will be issued to the author of the order. To confirm his identity, an identity card will be requested. If the author of the order can not go to the cellar, he can ask a third party to attend in his place. This person will be provided with a power created by the author of the order, and which will be attached a copy of one of his identification.
Buyer is responsible for checking the condition of the packaging and the contents of the package upon delivery. In case of damage or lack of conformity, the buyer is absolutely required to make reservations on the delivery note specifying the discrepancies, and to inform DOMAINE D'EN SEGUR within 48 hours of receipt of wines. If a case is found, the buyer must refuse the damaged package, indicate this on the delivery of the carrier and notify DOMAINE D'EN SEGUR under the above conditions.
Packages are oversized and protected.
|Quantity of bottles||Shipping charges TTC €|
|6 - 12||25|
|18 - 24||30|
|30 - 36||35|
|42 - 54||40|